Services Bureau, INC.

BMSB

Business Medical

Privacy Policy

Privacy Policy

 

This Notice describes how information about you, your clients, and your calls may be used / disclosed. Please review it carefully.

 

This Privacy Policy will be followed by our employees, our trainees, any contracted service providers, software distributors/developers, technical support staff, and any volunteers.

 

We may share information to hospitals, doctors, insurance companies, health care providers, entities, and facilities for reasons of payment, treatment, services and for healthcare purposes enabling both parties to perform all facets of their business.

 

Business Medical Services Bureau, Inc. takes every reasonable precaution to protect all clients and their information. We will never sell, lease, exchange, transfer, or distribute information about you, your clients, or your calls unless required by law. Your information is held in the strictest of confidence and will only be used for the purposes of delivering the service / product requested (by you) from Business Medical Services Bureau, Inc.

 

Your Authorization: We will not use or disclose your information, your client’s information, or information about your calls for any purpose other than what is minimally necessary to conduct business without your written authorization.

 

Uses and Disclosures for Payment: We will use and disclose your client information and information about your calls for purpose of payment/billing to either yourself or insurance companies, whether that is for billing purposes (for our billing clients) or for your own billing purposes (if you charge an after hours rate/emergency call/appointment cancellation charge).

 

Uses and Disclosures to Conduct Business: We will use and disclose your client information and information about your calls for the purpose of conducting business between your clients and you to other offices, facilities, doctors, nurses, and staff, allowing your clients to receive treatment, health care, services, and business purposes.

 

Marketing: We do not collect, give, or sell your information, your client’s information, or information about your calls to anyone without your written authorization.

 

Research: There are times when we may use your information, your client’s information, and information regarding your calls to better improve our services offered to you. We will never allow research from or to an outside source without your written authorization.

 

Other Uses & Disclosures: We are permitted and required by law to use and disclose information about you, your clients, and information about your calls without your authorization (in most cases you will be notified of such releases) for the following reasons:

     ● to law enforcement officials in accordance to law.

     ● for court or administrative ordered subpoenas.

● for discovery requests.

● to government agencies conducting audits, investigations, or civil or criminal proceedings.

● to coroners / funeral directors in accordance to law.

 

Complaints: If you feel your rights have been violated please contact our company and ask to speak with our Privacy Officer (Compliance Officer).

 

Notice of Breach: A notification will be sent to you via written notice if a breach occurs.

 

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Medical Services Bureau, Inc. is a BBB Accredited Answering Service in Akron, OH

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